Oops! Weã¢â‚¬â„¢re Sorry Something Went Wrong Please Search Again Here
Hello AnilY(2),
For us to know more about the issue I would like to enquire;
- How practise you access your account? Is it through a spider web browser, spider web email or mobile phone?
- Does the issue happen when you are using a different browser or computer?
- Have you received whatever mistake or default messages when yous send or receive any electronic mail?
- Kindly verify what practise you lot mean "Outlook" Is it Microsoft Office Outlook or Outlook.com?
We recommend that you may delight optimize and upgrade your browser to make certain that it isn't contributing to this issue. This will also serve as an initial troubleshooting step to make clean upwards unnecessary clutter in your hard disk and amend browser performance.
To do so, please visit the links below:
http://windows.microsoft.com/en-us/windows/outlook/supported-browsers .
http://www.wikihow.com/Clear-Your-Browser'due south-Enshroud
You may likewise try the steps beneath:
1. Go to https://account.alive.com.
2. Under Other options click on Connect with HTTPS.
3. Choose Use HTTPS automatically.
4. Click on Save.
If the event still persists delight permit us know.
Thank you!
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The problem is persisting after trying all of the above. It is only affecting 1 of my accounts. I have other Outlook/hotmail accounts that are working. Hither are answers to your questions:
- Access your business relationship through a spider web browser, web e-mail (not sure what the difference is between web browser or web email) I'thousand using "live.com" on the computer.
- Does the issue happen when you lot are using a dissimilar browser or computer? It happens using a different browser. I haven't tried a different computer
- Have you received any fault or default messages when y'all send or receive any email? Yes "Outlook wasn't able to complete this asking. Microsoft may contact you lot about any issues you report." when I tried to transport an e-mail. Still the e-mail was sent and it was received by a different hotmail account.
I sent an e-mail from a different hotmail account to the problem account and it is listed as sent but information technology was not received. - Kindly verify what do you hateful "Outlook" Is it Microsoft Office Outlook or Outlook.com? It is Outlook.com
We recommend that you may please optimize and upgrade your browser to make sure that it isn't
I tried this and the other things merely it didn;t help. I besides shut downward my computer and restarted but no modify,
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Similar many others I am getting the same bulletin.
"
I continue getting Sorry, something went wrong. Please try once again, or refresh the page. If y'all continue seeing this message, go to Service status to bank check if in that location'south a problem with Hotmail.
I keep getting a yellow box at the top of my e-mail page....
Sad, something went wrong. Please try once again, or refresh the page. If you go along seeing this bulletin, become toService status to bank check if there's a problem with Hotmail. Can someone delight answer this question/problem?"
I access my post through my internet browser. I never had this consequence earlier Outlook took over---
I experience like I have to refresh my email every few seconds-- my cache is cleared many times a twenty-four hour period-- information technology is abrasive to be told that something is E'er wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I can see that beingness unable to access your mailbox is not a very pleasant experience for you lot and empathize your level of discomfort. It would be more helpful if you can provide united states more details about your event. Please refer to the guide questions below then nosotros can identify the possible cause of your concern and provide you lot the troubleshooting steps to resolve it: Delight post dorsum your answers so nosotros can further assist you with your concern. Give thanks you lot,
Alix Xedjhidee
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I never said I was unable to access my mailbox. I am non sure where y'all read that.
What I said is that I am constantly getting the message that "there is something wrong, please refresh. I get this anytime I try to look at a message, clear a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue earlier Outlook took over.
I tin't respond about another browser because I only utilize Google Chrome.
I can't answer nearly using another computer because I only have the ane laptop.
I can't respond about using other Microsoft accounts because this one is the only one I accept.
All I know is that I, and many others, keep getting the same bulletin about 'something is wrong'.
I clear my cache, I make sure there are no issues on y'all main site, etc.
Delight set this-- I am not the only one.
Sharon
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Howdy,
The reason why we are asking such questions is for u.s.a. to determine where the trouble is coming from. Now, we would like yous to try other browsers so we can brand sure that information technology is not causing the issue, please refer on the link below for the list of browsers that is supported by Outlook:
Which browsers are supported past SkyDrive, People and Outlook.com?
Feel complimentary to ask if you have more questions.
Thank you
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I sympathize why you are request the questions-- I was answering them. I was not disputing the reason you were asking.
All I questioned was where you got the idea I couldn't admission my mail-- I never had said that. I said I was beingness told something was wrong-- that doesn't imply that I couldn't access mail.
Every bit for other browsers I have no other browsers on my figurer. IE 8/9 crashes many of the applications I use on the computer. Firefox is extremely laggy. I have only used Google Chrome for years.
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Hello,
I apologize for the confusion. Allow'south move on to resolving this issue. We would like to isolate the issue by using another computer or browser if this is possible on your end.
I would like y'all to change your password to re-establish the connection of your account from the server. Yous can follow the steps provided in the article below:
Outlook.com: Forgotten countersign or other sign-in issues
Later on resetting your password, please sign in to your business relationship and observe if you volition however see the same mistake message. If issue persists, get back to u.s.a. with the afflicted e-mail address so that we can bank check it on our terminate. Please refer to the private message I created for yous and post the affected email address there. I initiate individual message to go on your e-mail address from public view.
Note:
Yous need to click the notification that states "You accept a individual respond to this message. Click here to read it on our secure private message section," or by clicking the "Private Messages" tab.
We will be waiting for your reply.
Thank you.
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well said sharon
i have same problem constantly and it is doing my head in and wasting my time
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Hi colinmannix,
Thank you for posting your query in Microsoft Customs Forums.
From the description, you were also getting an error "Sorry, something went wrong. Please endeavor once again, or refresh the page..." while navigating in your mailbox. If this is correct, allow me assist you lot with your outcome.
I tin can only imagine the inconvenience this event might have caused yous. Email is a disquisitional role of our everyday lives and plays a crucial part in how we go things done. Please follow the troubleshooting steps below so we tin farther isolate the issue.
* Check service status to ensure that there are no server problems hosting your account, to do this please sign in here https://status.live.com/ . * Access your account on other Outlook.com supported browser and check if y'all will encounter the same issue. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Net files, optimize browser or reset your IE settings past following the steps on this link . This will clean up unnecessary ataxia and improve your browser's performance. For instructions on how to optimize other browser,please click here. If event persists, you can write back to u.s.a. and nosotros will be happy to assist you lot further. Thank you, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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